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Ula Iwanska

People & Talent

Culture
Performance Management
Talent Acquisition
Distributed Teams
People Operations
Ula Iwanska
Professional Status
Available soon
Available
About Me
I am passionate about mission driven businesses and creating sustainable, high-performing businesses by implementing scalable people-focused strategies.
EXPERIENCE

People & Talent Consultant (remote)

Fractional People & Talent
Since March 2023
Part-time
  • As a Fractional Consultant, I am embedded within the team and operate in the capacity of Head of People.

    AVEA Life (Health & Wellbeing), May 2024 - Present
    • Reports to COO and collaborates closely with CEO.
    • Build the function from the ground up
    • Developed a People roadmap aligned with business goals.
    • Launched a continuous Performance Management framework, improving visibility into performance, promotion readiness and development needs.
    • Delivered targeted engagement actions, driving +1.2 engagement and +18 eNPS.
    • Implemented salary review, job leveling, and progression processes to support growth, fair pay and budget planning.
    • Coached managers on feedback and performance conversations.
    • Designed a structured interview process.
    • People Operations for distributed teams across EMEA and APAC.
    • Standalone People role in a 40-person startup.
  • Katanox (HotelTech SaaS), (March 2023 to Feb 2024) ->
    • Partnered with Product and Engineering team to streamline hiring process.
    • Recruited for engineering and product.
    • Distributed teams in EMEA
  • Tools: AI, Slack, Google Workspace, Notion, Miro, Asana, Greenhouse, BambooHR, 15Five, ChatGPT, Gemini, Claude Cowork, EOR platforms.

Head of Talent

Awell Health (HealthTech)
November 2021 to August 2022
  • Led redesign of cultural values (remote-first, flat and async culture)
  • Delivered hiring for critical roles: Software developers, CISO, Compliance.
  • Performance coaching and team training for Engineering and Operations.
  • Standalone role, seed stage (pre-series A). Distributed Teams.
  • Reason to leave: lack of sufficient funding.
  • Tools: Slack, G Suite, Confluence, Airtable, Miro.

Head of People & Culture

Nextail Labs (RetailTech SaaS)
September 2019 to November 2021
Remote
  • Built the People function from the ground up. Multi-country scope: Spain, UK, Italy, Russia.
  • Designed and implemented end-to-end people strategies across three pillars: (1) Growth: career paths, leadership development, and internal mobility; (2) Infrastructure for scale: compensation frameworks and onboarding; and (3) Performance culture: agile performance management with continuous feedback.
  • Led Talent Acquisition efforts enabling company growth from 70 to 180 employees.
  • Hired on a stand-alone role, have built the team from scratch (team: 5 reports).
  • Post-series A, reported to CEO
  • Reason to leave: Change in company strategy.
  • Tools: Slack, G Suite, Factorial, Lattice, Trello, Recruitee, Culture Amp.

Head of People & TA - Spain

Deliveroo (Online Delivery)
July 2018 to August 2019
Madrid
  • Led the People & TA function for Spain, managing two direct reports and supporting company growth to 160 employees through strong culture and people processes.
  • Tools: Greenhouse, Slack, G Suite, Workday
  • Reason for leaving: Closure of the Spain business.
  • Tools: Greenhouse, Slack, G Suite, Workday

Head of People and Culture

JJungle21 (Creative Agency)
February 2017 to July 2018
Madrid
  • Enabled change in the company culture and ensured that we hire the best talent for the agency. Implemented: OKRs, Real Time Feedback, passive Talent Pool.
  • Reason to leave: Going back to tech sector.

Senior Talent Manager EMEA, APAC

Medallia (CX SaaS)
October 2013 to August 2016
London
  • Created Talent Acquisition Strategy plan aligned with Medallia needs and business vision. Contributed to growth of business up to 120 people.
  • Reason to leave: Personal (moved back to Spain).
  • Tools: Greenhouse, Workday

Staffing Partner EMEA Dublin, London

Google
October 2010 to May 2013
London
  • Managed full-cycle recruitment process, continuously overachieved on hiring goals (110% of target). Note: Employed with Google on 2x contracts (2010/2011-2012/2013).
  • Reason to leave: Professional growth in start-up company.

HR Responsible

Geci Ing
March 2008 to July 2009
Madrid
  • Managed hiring (engineers) and day to day HR Ops.
  • Reason to leave: Redundancy due to 2008 crisis.

Recruitment Consultant

W&BS
March 2006 to February 2008
Krakow
  • Managed clients and run international recruitment projects.
  • Reason to leave: Professional growth (international).
Languages
  • English
    Expert
  • Spanish
    Advanced
  • Polish
    Expert
Interests

Things I Care About

  • Dogs, I am certified dog trainer.
  • Food waste, Environment and Circular Economy.
  • Outdoors: Mountain trekking.
  • Good book to read.
CERTIFICATIONS

Solutions Focused Coaching

2025

ICF Certification 2026 - in training

Oracle HCM

July 2023
Certified as Oracle Core HR Implementer.

Leadership Training

SBR Consulting

August 2016

Performance Based Hiring Methodology

Lou Adler

February 2014

Master in Human Resources Management

UAM/IFE Camara de Madrid

October 2008 to April 2010

Master of Cultural Studies

Jagiellonian University

October 1999 to October 2004